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Privacy policy

SIRIS wood optic Privacy Policy
Last updated: 05/21/2025


This Privacy Policy describes how SIRIS wood optic (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from www.siriswoodoptic.com (the "Site") or otherwise communicate with us (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.  Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your
information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.  Changes to This Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date and take any other steps required by applicable law.

How We Collect and Use Your Personal Information

To provide the Services, we collect and have collected over the past 12 months personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us.
In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.

What Personal Information We Collect

The types of personal information we obtain about you depends on how you interact with our Site and use our Services. When we use the
term "personal information", we are referring to information that identifies, relates to, describes or can be associated with you. The following
sections describe the categories and specific types of personal information we collect.
Information We Collect Directly from You
Information that you directly submit to us through our Services may include:
- Basic contact details including your name, address, phone number, email.
- Order information including your name, billing address, shipping address, payment confirmation, email address, phone number.
- Account information including your username, password, security questions.
- Shopping information including the items you view, put in your cart or add to your wishlist.
- Customer support information including the information you choose to include in communications with us, for example, when sending a
message through the Services.
Some features of the Services may require you to directly provide us with certain information about yourself. You may elect not to provide this information, but doing so may prevent you from using or accessing these features.

Information We Collect through Cookies 

We also automatically collect certain information about your interaction with the Services ("Usage Data"). To do this, we may use cookies, pixels and similar technologies ("Cookies"). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, information about your network connection, your IP address and other information
regarding your interaction with the Services.

Information We Obtain from Third Parties

Finally, we may obtain information about you from third parties, including from vendors and service providers who may collect information on
our behalf, such as:
- Companies who support our Site and Services, such as Shopify.
- Our payment processors, who collect payment information (e.g., bank account, credit or debit card information, billing address) to process
your payment in order to fulfill your orders and provide you with products or services you have requested, in order to perform our contract
with you.
- When you visit our Site, open or click on emails we send you, or interact with our Services or advertisements, we, or third parties we work
with, may automatically collect certain information using online tracking technologies such as pixels, web beacons, software developer kits,
third-party libraries, and cookies.
Any information we obtain from third parties will be treated in accordance with this Privacy Policy. We are not responsible or liable for the accuracy of the information provided to us by third parties and are not responsible for any third party's policies or practices. For more information, see the section below, Third Party Websites and Links.

At SIRIS Optic, we cherish your trust and never sell your personal information. We use your details solely to deliver an exceptional experience, as outlined below:

  • Crafting Your Experience: We use your information to fulfill orders, process payments, manage your account, arrange shipping, and facilitate exchanges or returns, ensuring every interaction reflects our commitment to artistry and service.

  • Personalized Engagement: We may use your details to share tailored marketing, such as emails or advertisements about our collectible eyewear, designed to resonate with your refined taste.

  • Safeguarding Security: We protect against fraud or malicious activity, keeping your data secure. Please safeguard your account credentials and contact us immediately at cj@sireseyewear.com if you suspect any issues.

  • Elevating Support: We use your information to provide responsive customer care and enhance our offerings, fostering a lasting relationship built on excellence.

Cookies

Like many websites, we use Cookies on our Site. For specific information about the Cookies that we use related to powering our store with Shopify, see https://www.shopify.com/legal/cookies. We use Cookies to power and improve our Site and our Services (including to remember your actions and preferences), to run analytics and better understand user interaction with the Services (in our legitimate interests to administer, improve and optimize the Services). We may also permit third parties and services providers to use Cookies on our Site to better tailor the services, products and advertising on our Site and other websites. Most browsers automatically accept Cookies by default, but you can choose to set your browser to remove or reject Cookies through your browser controls. Please keep in mind that removing or blocking Cookies can negatively impact your user experience and may cause some of the Services, including certain features and general functionality, to work incorrectly or no longer be available. Additionally, blocking Cookies may not completely prevent how we share information with third parties such as our advertising partners.

How We Disclose Personal Information

At SIRIS Optic, a small luxury optical production house, we fiercely guard your privacy and never sell or share your personal information for marketing or advertising purposes. In rare cases, we may disclose your details solely for essential purposes, always with care:

  • Trusted Partners: We work with select vendors (e.g., payment processors, shipping partners) to fulfill orders, manage IT, or provide customer support, ensuring seamless delivery of our artisanal eyewear.

  • Your Consent: We share information when you direct us, such as for shipping or through social media integrations you choose.

  • Business Needs: We may share within our small corporate group to maintain our craft or in connection with legal obligations, mergers, or to protect our services and rights.

Information Disclosed (Past 12 Months):

  • Categories: Contact details, order and account information, shopping and support interactions, and website usage data.

  • Recipients: Trusted vendors (e.g., payment processors, shipping, IT), affiliates, or as legally required.

We never use your information to infer characteristics or for unauthorized purposes. Your trust is our masterpiece.

For questions, contact us at cj@sireseyewear.com or +1-818-339-7123.


Third Party Websites and Links

Our Site may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of information found on these sites. Information you provide on public or semi-public venues, including information you share on third-party social networking platforms may also be viewable by other users of the Services and/or users of those third-party platforms without limitation as to its use by us or by a third party. Our inclusion of such links does not, by itself, imply any endorsement of the content on such platforms or of their owners or operators, except as disclosed on the Services.

At SIRIS Optic, a small luxury optical atelier, we fiercely protect your privacy and never sell or share your personal information for marketing or advertising. Your trust is our masterpiece, safeguarded with care.

Security: While no system is infallible, we employ robust measures to protect your data. We advise against using unsecured channels for sensitive communications. If you suspect an account breach, contact us immediately at cj@sireseyewear.com or +1-818-339-7123.

Retention: We retain your information only as long as necessary to manage your account, fulfill orders, provide exceptional service, or meet legal obligations, ensuring minimal retention for maximum artistry.

Your Rights: Depending on your location, you may have rights to access, correct, delete, or transfer your personal information, or to restrict its processing. You can also withdraw consent, opt out of promotional communications, or appeal our decisions. Exercise these rights via our website or by contacting us. We verify your identity to ensure security and respond promptly as required by law. We do not discriminate against you for exercising these rights.

Managing Communications: You may opt out of promotional emails using the unsubscribe link in our messages. We may still send essential updates about your account or orders.

International Transfers: As a US-based atelier, we may process your information in the United States or with trusted global partners, using secure mechanisms like Standard Contractual Clauses for transfers outside Europe, ensuring your data’s sanctity.

Complaints: If you have concerns about our data practices, contact us at cj@sireseyewear.com or +1-818-339-7123. If unsatisfied, you may appeal or reach out to your local data protection authority.

Your privacy fuels our craft. For inquiries, reach us at cj@sireseyewear.com or +1-818-339-7123.